2026 FLEXIBLE CANCELLATION POLICY
You now are able to self-transfer and self-cancel your registrations! Simply log into your Parent Account via internet browser to proceed! You may still email us for assistance if needed.
For assistance transferring or cancelling a registration with one of our vendor partner sites, (GSES, Wylie Parks & Rec, Episcopal School of Dallas, or St. John’s Episcopal School) you must contact them directly.
Please note that all camp change requests must be submitted in writing to hello@cskdallas.com
If you enroll in camp and your plans change, you can cancel and receive a refund or credit according to our policy. Our policy encourages early decisions so as not to affect other customers or our ability to efficiently deliver our programs. It is also based on the fact that supplies are purchased for your child in early Spring. Because we cover Active’s registration fees for you, each registration cancellation will incur a fee to cover administrative costs. There are no exceptions. This fee is built into our policy timetable outlined below.
CAMP TRANSFER:
You now have the ability to complete a camp transfer via your parent Active account! If your child is not able to attend their scheduled camp week(s), we recommend trying to transfer their registration(s) to a different week or location. The new camp week(s) must be within the same summer season, and must have availability.
To complete a transfer, log into your Active account here. Then, view under Current & Upcoming tab, identify the session to transfer out of, click Edit, then click Transfer. You may then view the available camp sessions and select the one you would like to transfer to. Please carefully review the date and location of the camp session for accuracy. Only open sessions that have spots available will be able to be chosen, you may not transfer to a waitlist.
No transfers may be completed less than 14 days prior to the start of our current camp session. All transfers made 48 hours or more after registering will incur a $5 processing fee. If you have any questions at all, please feel free to email us at hello@clubscikidzdallas.com
CAMP CANCELLATION:
If you are not able to make a transfer work with your schedule (see above), you can cancel for a partial refund or account credit according to the timetable below.
| CANCELLATION DEADLINES | Cancellations made more than 60 days prior to your camp's start date: | Cancellations made 31-60 days prior to your camp's start date: | Cancellations made 14 -30 days prior to your camp's start date: | Cancellations made within 14 days of your camp's start date: |
|---|---|---|---|---|
| Original payment | 90% refunded to the card used | 75% refunded to the card used | NO refunds available | NO refunds available |
| Account Credit Balance | 95% credited for a future registration | 80% credited for a future registration | 50% credited for a future registration | NO credits available |
ILLNESS/INJURY: if your child has an unexpected illness (ex: flu/strep/Covid etc) or injury (ex: broken leg) that prevents them from attending the entire week of camp, please contact us immediately. After a Dr.’s note is provided, 75% of the camp tuition will be credited to your account for the following summer.
Account credits are valid for 1 year, can be used for any Club SciKidz Dallas camps; and can be used for any member of your family. You will receive first access to register for the upcoming season if you have an account credit on file.
It is camp policy that no refunds will be made in connection with late arrivals, early withdrawals, a camper not liking their camp’s theme, or camp dismissals due to misconduct. Missed days of camp are not refunded or transferred (e.g. missed Friday and want to come back next week for a day. However, we will do our best to provide you with any materials missed, such as robots, when applicable).
You may now cancel your registrations yourself via the Club SciKidz app! You may also email us for help or questions at hello@clubscikidzdallas.com.
Example: “Please cancel John Smith’s camp “Minecraft Specialist” the week of June 10 at Willow Bend Church as he is unable to attend.”
You will receive an automated email from Active once any changes have been processed. Please verify that all camp change details are reflected correctly. If you have any questions at all, please feel free to ask!
Posted in: Camp Pricing, Hours & Information