1. What ages are recommended for Club SciKidz Camp in a Box?
Our boxes are appropriate for ages 6 and older. Younger children can also benefit with the additional help of a parent. We always have high expectations for children and are we never disappointed. With a little help, 4 and 5 year olds can experiment and create with their Camp in a Box!
2. Can my child do these experiments/activities solo?
Older children may be able to complete the experiments/activities in a self-guided fashion; however, younger children may need assistance reading directions or assembling small pieces at times. We’ve included access to our exclusive support video library with your box purchase, to help children investigate independently when able!
3. How much is shipping?
Shipping is included in the cost of the box. Due to the volume of orders being processed, please allow 2 weeks for delivery.
4. What is the return/refund policy for boxes?
We do not offer refunds if you receive items in the box that you aren’t interested in. We hope you have a friend whom you can gift the item to! We are not able to accept returns on any boxes.
5. I received a damaged item in my box. What do I do?
If you receive a damaged item, please send us a photo of the damage to firstname.lastname@example.org and we will be happy to ship you a replacement!
6. Are there any discounts?
Yes, when you order 2+ boxes in the same “shopping cart,” Active will automatically apply a multi-box discount of $5 off each box.
7. I have a credit balance to use but it’s not showing up when I login to Active. Please advise!
First, please make sure you are logged into THIS PAGE using the same login credentials you normally use for Club SciKidz Dallas registrations. If you are not sure what your account login email address is, please contact us. When you are logged in, please select your box options, and when you are in the Payment stage of checkout, you will see a dropdown menu. Select the “use credit balance” option to apply your credit towards your balance. Any unused credit balance will remain in your account through the end of 2022 camp season.